How to book

All reservations of Cava Li Santi Residence are exclusively managed by the Booking office of Rive del Salento. Please read following instructions to make a reservation.

 

RESERVATION REQUEST:

Once you have chosen your apartment, fill out the FORM directly from the property page, or through our Booking Online System, or contact us by phone.

 

OPTION AND DOWN PAYMENT:

Our team will send you an email with the BOOKING FORM, with all conditions and details to make an advance payment. You’ll have 48 hours to make the payment and send us all requested documents.

 

BOOKING CONFIRMATION | VOUCHER:

By receiving all required documents and a copy of the advance payment, our booking office will send you a BOOKING CONFIRMATION named VOUCHER with all information about your reservation.

 

BEFORE YOUR ARRIVAL:

10-7 days before your holiday, you will receive our “TRAVEL INFO” via email, with map and links on Google Maps to reach the residence, the main distances and points of interest nearby, more information about extra services and a map of Salento.

 

Need Help?

Contact us: Office +39 0832 523201 or Mobile +39 345 8491679

our experts are at your full disposal

or send us an E-mail to info@cavalisantiresidence.it

Booking Office by Rive del Salento

www.rivedelsalento.it

E-mail: info@rivedelsalento.it

Tel. +39 0832 523201
Mobile +39 339 2629029

CONDITIONS AND USEFUL INFORMATION:

 

Payment:

to ensure the reservation an advance payment of 40% of the total amount of the holiday is required by bank / postal transfer or via PayPal. Balance upon arrival: it is possible to pay Cash, by bank transfer, by credit card (except American Express) or by check.

 

Cancellaton:

the customer can cancel the reservation sending a written notice by fax, e-mail or registered letter 40 days before arrival. In that case the customer will lose the paid amount. If the cancellation of the reservation occurs within 40 days before arrival, the customer, in addition to losing the paid deposit, have to pay to the property the cancellation fees of 15% of the entire rent amount.

 

Price:

all costs are expressed in Euro and shall be paid in that currency. In case of bank transfer the agreed price will be net of any bank fees, otherwise all costs will be charged to the final amount of the stay.

 

Arrivals and Departures:

the hand over of keys takes place between 3 pm and 7 pm. Any other hour will be agreed in advance with the person in charge for your arrival.