Information on the protection of personal data
pursuant to article 13 -14 of Regulation (EU) 2016/679

 

We wish to inform those who sign service contracts with CAVALISANTI RESIDENCE SANTA CATERINA DI NARDÒ – GALLIPOLI (LE), or simply request information in relation to stays and holidays, pursuant to and for the purposes of EU Reg. 2016/679 we provide some information about to the processing of your personal data, not only to comply with legal obligations, but also because transparency and correctness are a fundamental part of our activity within GDPR 679/2016.
Users are informed that the data supplied by you will be processed in accordance with the legislative provisions of the aforementioned law and the confidentiality obligations set forth therein according to the principles of correctness, lawfulness, transparency and protection of your privacy.

This page describes how to process the personal data of users who visit the websites of CAVALISANTI RESIDENCE accessible by telematic means at the following addresses: www.cavalisantiresidence.it

 

The Data Controller of your personal data is Duecci Società Cooperativa – Via Leonardo da Vinci 49 – Nardò 73048 (LE), IT VAT Number: 04756390755, responsible for the legitimate and correct use of your personal data and that you can contact for any information or request to the following addresses: contact details: Tel: + 39 0832 523201, mail: info@cavalisantiresidence.it

 

Legal basis

The processing of customer data is based on the consent provided directly by the same, and, on the necessary processing to allow the possible conclusion of the contract, or with the use or consultation of this site by visitors and users who approve explicitly this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any communication to third parties if necessary for the provision of a service.
Article 6 paragraph 1)
• lett. a) the interested party has given his consent to the processing of his personal data for one or more specific purposes;
Purpose of the Treatment:
a) management of relations with customers (management of reservations, issuance of invoices, estimates), to perform any contractual and pre-contractual obligations, requests for contact by the interested party, requests for assistance also through communication to third parties;
b) comply with regulatory obligations, in particular accounting and tax obligations;
c) management of the dispute
d) sending (with your written consent) promotional offers on our services and updates on rates and offers, as well as greetings by ordinary mail or by email, text message, telephone contact
e) to process, with prior written consent, the so-called data. sensitive by you voluntarily transmitted in order to offer a better level of hospitality at our hotel;
f) We can use your e-mail address to send you, with your written consent, our newsletter by e-mail, text message, telephone contact, our best wishes for the holidays.
g) Data deriving from implicit transmission in the use of Internet communication protocols, through elaborations to allow the identification of users, IP addresses or domain names of computers used by users connecting to the site, addresses in URI notation (Uniform Resource Identifier) ​​of the requested resources, including the time of the request, the method used in submitting the request to the server, the size of the file obtained in response. These data are collected in an exclusively aggregated form in order to verify the correct functioning of the site, and for security reasons used for the sole purpose of obtaining anonymous statistical information on the use of the site or for technical reasons for correct operation;
h) The data could also be used to ascertain responsibility in case of hypothetical computer crimes against the IT structure (legitimate interests of the owner).
The provision of personal data for these purposes is carried out directly by the interested party, it is mandatory and the refusal to supply them implies the impossibility for CAVALISANTI RESIDENCE to provide the services in question and to establish and implement contractual relationships. The relative treatment is carried out through the consent given positively.

 

Types of data processed

Among the Personal Information collected by CAVALISANTI RESIDENCE, there are: personal and identification data (eg, name, surname, residence, number of children, telephone and telematic addresses, place and date of birth, nationality, data related to the identification document) that we acquire from you by completing the registration form. Furthermore the following categories of data can be acquired:

data of a sensitive nature related to health, indispensable for finding any requests (due, for example, to diseases or particular conditions relating to your state of health); it is the data suitable to reveal not only the state of health, but also the racial or ethnic origin, the religious or philosophical convictions, the political opinions, the union membership, as well as genetic or biometric data intended to univocally identify a person, cookies and usage data.

 

Information we collect from third parties:

We may also collect information about you from third parties, including information from our partners (eg payment cards) and other partners; from social media services in line with your settings on these services; and from third-party sources. Users who have doubts about which data are mandatory, can contact the owner.

 

Place of Treatment

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The Data Controller informs that it will process the data provided, mainly directly or through assignment to another person in the European context.

 

Duration of the Treatment

The data will be retained the time necessary to achieve the purposes or for the time required by law, or until the revocation of the user, and in any case, no later than 10 years, in order to verify any pending issues including the accounting documents .
Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer time until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by an order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, rectification and the right to data portability can no longer be exercised.

 

Treatment Mode

CAVALISANTI RESIDENCE processes the data in a lawful and correct manner and in such a way as to ensure its confidentiality and security. The processing is carried out using manual, computerized and telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

 

Contact by phone

Users who provided their telephone number may be contacted for commercial or promotional purposes of CAVALISANTI RESIDENCE by the company that deals with the Booking, or Rivedelsalento.it, as well as to satisfy requests for support. Personal data collected: telephone number.

 

Contact form (cavalisantiresidence.it)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data collected: surname, date of birth, email address, first name and phone number.

 

Mailing list or newsletter (cavalisantiresidence.it)

By registering with the mailing list or the newsletter, the User’s email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to Rivedelsalento.it may be transmitted. The User’s email address could also be added to this list as a result of registering at Rivedelsalento.it or after making a purchase.

 

The Interested

We remind you that pursuant to Article 15 of EU Regulation 679/2016 you have the right to obtain confirmation of the existence or not of data concerning you, to obtain an indication of the origin and of the purposes and methods of the processing, the update , rectification, integration of data, deletion of data processed in violation of the law and has the right to object to the processing for the purpose of sending advertising material.

 

Exercise of rights

You can exercise all rights described in this section to the Data Controller by sending an email to info@cavalisantiresidence.it. We remind you that we may ask you to verify your identity before taking further action based on your request.
Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular you have the right to:
– withdrawal of consent at any time. You can withdraw your consent to the processing of your Personal Data previously expressed.
– opposition to the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
– access to your data. You have the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
– verification and correction. You can check the correctness of your data and request the update or correction.
– limitation of treatment. When certain conditions are met, you can request the limitation of the processing of your data. In this case, the Data Controller will not process the Data for any other purpose other than its conservation.
– cancellation or removal of personal data. When certain conditions are met, you can request the cancellation of your Data by the Owner.
– receive your data or have them transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed using automated tools and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures connected to it.
– propose a complaint. You can lodge a complaint with the competent personal data protection authority or act in court.
To exercise the rights referred to in art. 15 of EU Regulation 679/2016 can contact the Data Controller by writing to: Duecci Società Cooperativa – Via Leonardo da Vinci 49 – Nardò 73048 (LE), IT VAT number: 04756390755 or by sending an email to info@cavalisantiresidence.it

 

Correction of inaccurate or incomplete information.

You have the right to ask us to correct inaccurate or incomplete personal data concerning you.

 

Access to data.

You have the right to request copies of personal data that you have provided us in a structured format, commonly used and readable electronically, and / or request that we transmit this information to another service provider (where technically feasible).

 

Storage and deletion of data.

In general, CAVALISANTI RESIDENCEconserves your personal data for the time necessary to execute the contract stipulated with you and to fulfill our legal obligations. If you no longer want CAVALISANTI RESIDENCE, use your data for marketing activities, you can explicitly request it. We remind you that if you decide to request the deletion of your personal data:

• We may retain some of your personal information for the time necessary to satisfy our legitimate interests, such as the security of information on the portal
• We may retain some of your personal information to the extent necessary to fulfill our legal obligations.
• The information you shared with other reviews, etc. they could continue to be visible to the public from our portal.

 

Withdrawal of consent and limitation of the processing of personal data.

Where you have consented to CAVALISANTI RESIDENCE for the processing of your personal data, you can at any time revoke this consent by sending us a notice specifying the wish to revoke the consent, or proceed directly with the unsubscription.
The withdrawal of consent does not affect the legality of any processing activity based on it prior to its withdrawal.

 

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including the European Union Regulation no. 679/2016 (“GDPR”), articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement only concerns cavalisantiresidence.it

Information updated to 13.01.2019